Privacy Policy

Effective Date: November 20, 2024

Welcome to testmy20apps.com. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our website and services for adding apps for closed testing.

1. Information We Collect

We collect the following types of information from developers using our platform:

  • Account Information: When you sign up, we collect your name, email address, company/organization details, and payment information.
  • App Information: Details about the apps you submit for testing, including app name, package name, category, testing requirements, and other related information.
  • Transaction Details: Payment history, selected packages, and invoices.
  • Usage Data: Data about your interactions with our platform, including IP address, browser type, device information, and log files for security and analytics purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage the closed testing services, including tester allocation and reporting.
  • Process payments and issue invoices for your selected packages.
  • Communicate with you about your account, app testing progress, and customer support inquiries.
  • Improve our website functionality, user experience, and overall service offerings.
  • Ensure security and prevent fraudulent or unauthorized activities.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With Testers: Limited information such as app details and testing instructions are shared with testers to facilitate the testing process.
  • With Service Providers: Third-party vendors who assist us in processing payments, hosting our platform, or providing analytics and support services.
  • When Required by Law: If required by law, legal processes, or government requests, we may disclose your information.

4. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we securely delete or anonymize your data.

5. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your data (subject to legal and contractual requirements).
  • Opt-out of marketing communications or non-essential data collection.
  • To exercise these rights, please contact us at support@testmy20apps.com.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will notify you by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us:

Email: support@testmy20apps.com

No Refund and Cancellation Policy

Effective Date: November 20, 2024

Thank you for choosing testmy20apps.com for your app testing needs. Please carefully review our No Refund and No Cancellation Policy before making any purchases.

1. No Refund Policy

All payments made for services on testmy20apps.com are final and non-refundable. Once a purchase has been completed and the testing process has been initiated, we do not offer refunds under any circumstances. This policy applies to all packages and services, including Basic and Guaranteed Closed Testing plans.

2. No Cancellation Policy

Once an app has been submitted for testing and payment has been processed, the service cannot be canceled. This is because the testing process involves resource allocation, including tester selection, preparation of reports, and other backend operations that cannot be reversed.

3. Service Commitment

By purchasing a package or service on our platform, you agree to allow us to provide the selected service for the duration of the agreed period. If there are issues with the testing process or results, please contact our support team at support@testmy20apps.com, and we will do our best to address your concerns within the scope of the purchased service.

4. Disputes

If you have a dispute regarding a payment or service, you must contact us within 7 days of the payment date. Disputes raised after this period will not be entertained.

5. Contact Us

If you have any questions about this policy or need assistance, please reach out to us:

Email: support@testmy20apps.com